Assistant Manager(01242) - 6539 28th St

Domino's Franchise•Grand Rapids, MI

About The Position

The Assistant Manager is responsible for everything that happens during a shift at a Domino’s store, including the success of the store and its staff. The role involves leading and supporting team members, setting an example by following company policies and procedures, and managing operational areas such as staffing, inventory, cash, food, customer relations, cleanliness, marketing, and profitability. The position offers opportunities for career progression, including advancement to general manager or franchise owner. The work includes operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. It also requires communicating with customers and coworkers, using a computer keyboard or touch screen to enter orders, handling monetary transactions, and working in varied store conditions, including temperature changes, hot surfaces, and outdoor tasks.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
  • Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to stand for most tasks and walk short distances.
  • Ability to lift delivery cases weighing up to 50 pounds and stock them on shelves up to 72 inches high.
  • Ability to carry supplies, push or pull trays on dollies, and occasionally navigate stairs or climb a ladder.
  • Ability to bend, crouch, squat, reach, and continuously use hands during work.
  • Transportation to and from work.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, and cash, and maintain customer relations.
  • Set an example by following all policies and procedures and ensuring crew members do the same.
  • Manage staffing, paperwork, food, schedules, store cleanliness, marketing, and profitability.
  • Maintain a perfect image and adhere to company standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Operate store equipment and stock ingredients from delivery areas to storage and work areas.
  • Prepare products, receive and process telephone orders, and enter orders using a computer keyboard or touch screen.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Unload and move deliveries, including lifting and stocking supplies.
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