Assistant Manager (08990) - 111 E College Ave

Domino's Franchise•Boiling Springs, NC

22h

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following company policies and procedures, maintaining attendance and punctuality, and ensuring standards and customer service are met. On-the-job orientation and training are provided. General store duties include operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning the equipment and facility. The posting also describes delivery-related duties, including delivering products by car, delivering flyers and door hangers, and navigating delivery locations and terrain. The work involves standing for most tasks, walking short distances, occasional sitting to complete paperwork, handling and moving supplies, and frequent reaching, bending, and hand use. Employees may work in a range of temperatures and encounter food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and varying or adverse weather conditions. The position requires the ability to direct activities, complete repetitive tasks, work independently and with others, work under stress, meet quality standards, interact with people, analyze data, and make judgments and decisions.

Requirements

Ability to exercise judgment, perform basic math, and multitask.
Ability to follow policies and procedures and set an example for team members.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers, including over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
For delivery duties: valid driver's license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle usable for delivery.
For delivery duties: navigational skills to read a map and locate addresses in the designated delivery area.
For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.

Responsibilities

Manage all activities and operations during the assigned shift.
Control costs, inventory, and cash.
Manage staffing, paperwork, food, and work schedules.
Set an example for the crew and ensure company policies and procedures are followed.
Maintain store standards, cleanliness, and a professional image.
Provide great customer service and manage customer relations.
Support marketing and store profitability.
Operate store equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory, complete associated paperwork, and clean equipment and the facility.
For delivery duties, deliver products by car to customers and deliver flyers and door hangers.