Assistant Manager (08604) - 4563 Hwy 20 East

Domino's Franchise•Niceville, FL

About The Position

The Assistant Manager assists the General Manager with coordinating store operations and taking ownership of tasks and assignments given to the team. The role includes day-to-day operational responsibilities such as cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, time management, store cleanliness, marketing, and maintaining professional appearance and Domino’s image standards. The Assistant Manager provides customer service and service recovery, encourages current team members, recruits new team members, and helps develop managers through example-setting and mentoring. The role requires adherence to company policies and procedures and dependable transportation to and from work. General store duties include learning and training operational tasks, operating equipment, stocking ingredients, preparing products at an advanced pace, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the store and equipment. The position requires communication and basic arithmetic skills, handling money accurately, entering orders on a keyboard or touch screen, and coordinated, precise use of hands and fingers. The posting also describes delivery-specific duties and requirements, including delivering products and promotional materials, driving within a designated delivery area, and navigating addresses and delivery sites. Delivery work may involve carrying products, walking, climbing stairs, and exposure to varying or adverse weather conditions. A valid driver’s license with a safe driving record and access to an insured vehicle are required for delivery duties.

Requirements

Knowledge of operational tasks and ability to train those tasks.
Ability to operate all equipment.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Dependable transportation to and from work.
For delivery duties: valid driver’s license with a safe driving record meeting company standards.
For delivery duties: access to an insured vehicle that can be used for delivery.
For delivery duties: navigational skills to read a map and locate addresses within the designated delivery area.
For delivery duties: ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying product.
For delivery duties: far vision and night vision for driving.

Responsibilities

Assist the General Manager in coordinating store operations and taking ownership of assigned tasks and team assignments.
Manage day-to-day operations, including cost controls, inventory control, cash control, and customer relations.
Assist in developing managers by setting an example and mentoring the team.
Adhere to policies and procedures and expect the same from the crew.
Encourage current team members and recruit new people.
Handle staffing, paperwork, food management, time management, professional appearance, store cleanliness, and marketing.
Promote Domino’s image standards and provide great customer service and effective service recovery.
Maintain attendance and punctuality.
Learn and train team members on operational tasks and operate store equipment.
Stock ingredients, prepare products, process telephone orders, take inventory, complete associated paperwork, and clean the store and equipment daily.
Deliver products by car to customers’ doors and deliver flyers and door hangers when performing delivery duties.
Navigate delivery areas and sites, including multi-story buildings and private homes.