Store Manager - Pekin, Il Store #4563

Dollar General•Pekin, IL

About The Position

The Store Manager is responsible for managing employees and effectively planning and implementing store processes, including ordering, receiving, stocking, presentation, selling, staffing, and support. The manager oversees daily store operations, employee performance and training, inventory and merchandise presentation, customer service, financial controls, safety, and required documentation. The role includes frequent walking or standing, bending, stooping, and kneeling. It involves handling store equipment and merchandise, lifting up to 40 pounds regularly and occasionally up to 55 pounds, and occasional use of a step ladder up to six feet. The environment is fast-paced with moderate noise, occasional exposure to outdoor weather, hazardous cleaning solutions, and extreme cold in freezers. Regular driving of a personal vehicle is required for meetings, visits to other stores, and deposits.

Requirements

  • Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to perform mathematical calculations, including addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling, cashier accountability, and deposit-control procedures.
  • Ability to perform cash register functions and generate reports.
  • Knowledge of inventory management and merchandising practices.
  • Effective oral and written communication skills.
  • Effective interpersonal skills.
  • Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
  • Knowledge of cash, facility, and safety control policies and practices, including deposits and store keys.
  • Good organizational skills and attention to detail.
  • Ability to solve problems and handle a variety of situations.
  • Valid driver's license.
  • High school diploma or equivalent preferred.
  • One year of management experience in a retail environment preferred.

Nice To Haves

  • High school diploma or equivalent.
  • One year of management experience in a retail environment.

Responsibilities

  • Recruit, select, and retain qualified employees in accordance with labor laws and company policies, and ensure the store is properly staffed.
  • Train employees, conduct performance evaluations, address performance gaps through appropriate solutions or counseling, and recommend termination when warranted.
  • Make recommendations regarding employee pay rates and advancement.
  • Communicate performance, conduct, and safety expectations, and coordinate meetings and events supporting safety, security, and policy compliance.
  • Ensure the store is effectively opened and closed each day; personally open at least twice per week and close at least twice per week.
  • Review operating statements to identify business trends, expense-control opportunities, potential shrink, and errors.
  • Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, and inventory issues weekly; and follow up on Basic Stock Replenishment and cycle counts.
  • Oversee efficient staging, stocking, and storage of merchandise according to company work processes.
  • Ensure merchandise presentation follows established practices, including appropriate use of fixtures, pricing, and signage.
  • Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Protect the store's financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
  • Provide leadership in delivering superior customer service.
  • Maintain a clean, organized store and a safe, secure work and shopping environment.
  • Ensure the store has the tools needed to perform required tasks.
  • Follow company policies and procedures and ensure employee compliance.
  • Complete paperwork and documentation according to guidelines and deadlines.
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