The General Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store appearance and cleanliness; marketing; and profitability. The manager is expected to set an example, follow all policies and procedures, and ensure the crew does the same. The role requires strong judgment, math, multitasking, communication, customer service, and the ability to work under stress while maintaining quality standards. On-the-job orientation and training are provided. The posting also includes general store-team duties and physical and work-condition information, including operating equipment, preparing products, processing orders, taking inventory, cleaning, and handling deliveries. It includes delivery-specific duties and requirements, but does not state that delivery is a core duty of the General Manager role.
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Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed