Assistant Manager(09191) - 3100 West Iles Ave.

Domino's Franchise•Springfield, IL

2d•Onsite

About The Position

Domino's Pizza is seeking an energetic, customer-focused Assistant Manager for its 3100 West Iles Ave. location in Springfield. The Assistant Manager supports the Store Manager in achieving sales targets and operational goals, helps ensure smooth store operations, delivers exceptional customer service, and leads a team of employees. The role includes both supervisory duties and hands-on work, such as answering phones, taking orders, and cleaning. The store is open every day of the year, and the position requires flexibility to work when the team needs coverage, including evenings, weekends, and holidays.

Requirements

Proven experience in a supervisory role within the food service or retail industry.
Experience leading a team and the ability to motivate and manage employees.
Strong leadership and customer service skills, with a friendly and professional demeanor.
Proficiency in cash handling and basic financial management.
Ability to multitask and make quick decisions in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Excellent verbal and written communication skills.
Proficiency using point-of-sale systems and basic computer applications.
Ability to lift up to 25 pounds and stand for extended periods.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Clean driving record and ability to pass a Motor Vehicle Record check.
Access to a reliable, insured vehicle and a valid driver's license.
At least 18 years old.

Nice To Haves

High school diploma or equivalent.
Food safety certification.

Responsibilities

Oversee daily store operations, including opening and closing procedures.
Manage and motivate team members to maintain high performance standards; lead shift teams of approximately 3 to 30 people.
Run shifts efficiently and ensure timely order preparation and delivery.
Handle customer inquiries and resolve issues promptly and professionally.
Manage cash transactions and maintain accurate financial records.
Assist with inventory management and supply ordering.
Ensure compliance with food safety and hygiene standards.
Perform hands-on tasks such as answering phones, taking orders, and cleaning.
Contribute to a positive work environment and team morale, and model high standards for the team.
Assist in implementing company policies and procedures.
Support the Store Manager in achieving sales targets and operational goals.