Customer Service Rep(09191) - 3100 West Iles Ave.

Domino's Franchise • Springfield, IL

2d • Onsite

About The Position

Join the Domino's Pizza team at the 3100 West Iles Ave. location in Springfield, United States. The Customer Service Representative provides customer service and supports store operations by taking orders, preparing pizzas, processing transactions, maintaining a clean work area, and helping the team during busy periods. The role requires standing for extended periods and lifting items weighing up to 25 lbs. Employees must be flexible to work various shifts, including weekends and holidays.

Requirements

• Excellent communication skills and a friendly, professional demeanor.
• Ability to follow directions and adhere to company policies.
• Flexibility to work various shifts, including weekends and holidays.
• Basic math skills for handling cash transactions.
• Ability to multitask and work efficiently in a fast-paced environment.
• Team-oriented attitude and positive demeanor.
• Ability to stand for extended periods and lift up to 25 lbs.
• Customer-focused mindset and commitment to providing great service.
• Ability to remain calm and professional under pressure.
• Basic computer skills for operating ordering systems; training is provided.
• Must pass a pre-employment drug test and criminal background check.

Nice To Haves

• Food handling experience.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Handle cash transactions and maintain accurate records.
• Provide customer service by addressing inquiries and resolving issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Assist with tasks as needed, including cleaning and restocking supplies.
• Lift and move items weighing up to 25 lbs. as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed