Assistant Manager(04783) - 351 Loucks Rd

Domino's Franchise•York, PA
•Onsite

About The Position

The Assistant Manager is responsible for the success of the store and its staff during their shift, supporting team members, setting an example, and following and enforcing company policies and procedures. The role involves managing store operations and controls, customer relations, staffing, food and inventory management, cleanliness, marketing, and profitability. The position offers opportunities for career progression, including advancement to general manager and franchise ownership. The Assistant Manager operates store equipment, stocks and prepares products, receives and processes telephone orders, takes inventory, completes related paperwork, and cleans the equipment and facility. The role requires communicating with customers and coworkers, processing orders in person and by telephone, handling payments, and entering orders using a keyboard or touch screen. Work is performed in a restaurant environment with varying temperatures, food-related fumes and dust, hot surfaces and tools, sharp edges, moving mechanical parts, and occasional outdoor tasks in adverse weather. The position involves frequent standing, reaching, hand use, and repetitive tasks, as well as walking, lifting and carrying supplies, pushing or pulling trays, and occasionally climbing, stooping, bending, crouching, or squatting.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to lift and handle deliveries weighing up to 50 pounds.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, stooping, bending, crouching, squatting, and continuous reaching and hand use.
  • Ability to work in varying and sometimes adverse weather conditions and in environments with temperatures ranging from 36 degrees in the cooler to 90 degrees and above in some work areas.
  • Ability to work around food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Take responsibility for everything that happens during the shift.
  • Follow all policies and procedures and ensure crew members do the same.
  • Manage staffing, scheduling, paperwork, cost controls, cash control, food management, and inventory.
  • Maintain store standards, cleanliness, and a positive image.
  • Provide great customer service and manage customer relations.
  • Support marketing efforts and store profitability.
  • Operate store equipment and stock ingredients and supplies.
  • Prepare products.
  • Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
  • Take inventory and complete associated paperwork.
  • Clean the equipment and facility daily.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Unload and move deliveries, stock shelves, and handle trays and other supplies.
  • Maintain attendance and punctuality and arrange transportation to and from work.
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