Assistant Manager II-2

Family Dollar•Detroit, MI

8d•Onsite

About The Position

The Assistant Manager supports the Store Manager with store operations, customer service, and team development. The role assists with daily store activities; helps customers; handles merchandise flow, seasonal areas, and store displays; performs opening and closing procedures; and processes corporate directives. Additional duties include assisting with merchandise orders, damaged goods, record keeping, payroll and scheduling, cash deposits and receipts, and loss prevention. The Assistant Manager helps maintain an orderly, well-stocked sales floor and organized stockroom, protects company assets, follows and enforces company policies and safety guidelines, and helps supervise, train, and develop Store Associates. The role also contributes to a positive, safe, and respectful environment and maintains store cleanliness, including bathrooms, floors, and trash. Other duties may be assigned. This is a full-time position with Family Dollar. Managers at stores that sell alcohol and/or tobacco may be required to provide background information to obtain locally required licenses. Failure to comply with licensing requirements may lead to demotion or separation from employment. Employment is at-will, and the job description may be modified to meet business needs.

Requirements

Ability to read, interpret, and explain operational directives, such as merchandise schematics.
Ability to lift up to 55 lbs. from floor to above shoulder height.
Ability to meet the demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Strong communication, interpersonal, and written skills.
Ability to work in a high-energy, team environment.
Exceptional customer service, organizational, and communication skills.
Strong problem-solving and decision-making skills.

Nice To Haves

High school diploma or equivalent.
Store management experience in a retail, grocery, or drug store environment.

Responsibilities

Assist with store functions and day-to-day store activities.
Help customers in a positive, approachable manner and address their questions and concerns.
Help organize and transfer merchandise from delivery trucks to the stockroom and sales floor, and maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other communications related to store activities.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with ordering merchandise, processing damaged merchandise, record keeping, payroll, scheduling, cash register deposits and receipts, and loss prevention.
Maintain a well-stocked sales floor and organized stockroom to company standards.
Protect and secure company assets, including store cash.
Follow policies, procedures, and safety guidelines, and ensure store associates follow company policies and procedures.
Help the Store Manager supervise, train, and develop Store Associates.
Help ensure a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.