Assistant Manager - Student Housing

Tarantino Properties Inc•Waco, TX

About The Position

The Green at Waco Apartments is seeking an experienced and enthusiastic Assistant Property Manager for its student housing community in Waco, Texas. The Assistant Property Manager partners with the Property Manager to oversee daily operations, leasing performance, marketing, and resident satisfaction. The role includes leading and developing the leasing team, driving leasing and renewal results, executing marketing initiatives, monitoring performance metrics and market conditions, and maintaining accurate property records in Entrata. The position also supports applications and lease administration, availability and occupancy planning, resident communications, move-in and move-out coordination, events, and financial administration. The Assistant Property Manager meets regularly with the Property Manager and Market Director and serves as acting Property Manager when needed.

Requirements

1–3 years of property management experience.
Experience in student housing.
Leasing experience.
Experience with rent collections, delinquency management, and resident ledgers.
Experience handling renewals, move-ins, move-outs, and resident correspondence.
High attention to detail and strong organizational and administrative skills.

Responsibilities

Partner with the Property Manager to oversee daily property operations, leasing performance, marketing initiatives, and resident satisfaction.
Supervise, coach, and train the leasing team to meet leasing goals, company standards, customer-service expectations, and Fair Housing requirements.
Generate traffic, convert leads, secure renewals, and achieve occupancy and revenue goals.
Develop and execute marketing initiatives, including campus outreach, digital advertising, resident referrals, promotions, events, and local partnerships.
Maintain the property’s marketing calendar and ensure campaigns, outreach activities, and promotions are completed on schedule.
Oversee social media platforms and review community communications for accuracy, professionalism, brand consistency, and compliance before publication.
Monitor lead activity, follow-up performance, tour-to-lease conversion, availability, renewals, and other leasing metrics; identify gaps and implement corrective action.
Conduct monthly market surveys, monitor competitor pricing and promotions, and recommend rate, concession, and marketing adjustments.
Review and approve rental applications according to established criteria and ensure lease files are complete and accurate.
Maintain accurate Entrata data, including guest cards, traffic sources, follow-ups, applications, leases, renewals, resident accounts, availability, and work orders.
Complete daily lease approvals, renewal updates, availability reviews, and other time-sensitive leasing activities.
Track unit and bed availability and support roommate matching, transfer requests, and occupancy planning.
Meet regularly with the Property Manager and Market Director to review leasing performance, marketing results, operational concerns, financial performance, and action plans.
Assist with move-in, move-out, and turnover coordination, including communications, scheduling, file preparation, inspections, and operational procedures.
Support resident and leasing events, outreach activities, and promotional campaigns.
Assist with invoice review and approval, expense tracking, purchasing, and timely submission of property expenses.
Provide customer service and timely communication to residents, prospects, guarantors, vendors, and community partners.
Perform administrative and operational duties assigned by the Property Manager.
Serve as acting Property Manager when necessary and help maintain continuity of operations, team supervision, leasing, marketing, and resident services.