Assistant Community Manager - Student Housing

University Partners•Minneapolis, MN

10d

About The Position

The Assistant Community Manager supports the Community Manager in overseeing daily student housing property operations, leasing performance, and resident services. The role assists with staff supervision, leasing approvals, marketing execution, financial coordination, and operational compliance, and prepares to manage the community in the Community Manager’s absence. The position also supports move-in and move-out coordination, resident communications, community events, social media and community communications, invoice approvals, and customer service for residents, prospects, and vendors.

Requirements

Strong leadership and team development skills.
Excellent verbal and written communication abilities.
Strong sales, negotiation, and customer service skills.
Ability to analyze leasing trends, occupancy data, and pricing strategies.
Strong organization and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Professional demeanor and ability to maintain confidentiality.
Proficiency in Microsoft Office and property management software.
Ability to work weekends, extended hours, and peak leasing seasons as required.
1–2 years of related leasing, leadership, or property management experience.

Nice To Haves

Bachelor’s degree preferred.
Entrata experience preferred.

Responsibilities

Assist the Community Manager in supervising and training the leasing team to meet company standards and Fair Housing requirements.
Review and approve lease applications according to rental criteria and verify lease file accuracy.
Ensure the accuracy and integrity of Entrata data, including traffic, leases, renewals, and work orders.
Meet regularly with the Community Manager and Market Director to discuss leasing issues and community performance.
Monitor and execute daily lease approvals and renewal updates.
Maintain and oversee the Marketing Calendar, including campus outreach, promotions, and advertising initiatives.
Conduct monthly market surveys and recommend pricing adjustments.
Track leasing activity and availability, and support roommate matching efforts.
Recommend and implement marketing plans to achieve leasing goals.
Perform administrative duties assigned by the Community Manager.
Assist with move-in and move-out coordination, including resident communications and operational procedures.
Support the planning and execution of community events and promotional initiatives.
Assist with invoice approvals and timely submission of expenses.
Oversee social media platforms and approve community communications before publication.
Provide customer service to residents, prospects, and vendors.
Support overall property operations and step into the Community Manager role when necessary.