Assistant Manager(04012) - 812 Highland Ave

Domino's Franchise•Waterbury, CT

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The role requires setting a good example, following all policies and procedures, and expecting the same from the crew. It also involves maintaining attendance and punctuality, transportation to and from work, a professional image, and adherence to company standards and customer-service expectations. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. Delivery duties may include transporting orders by car to customers, delivering flyers and door hangers, and navigating delivery locations.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to navigate and read a map and locate addresses in the delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the listed physical demands, including standing, walking, lifting, carrying, pushing, climbing, bending, reaching, driving, and continuous hand use.

Responsibilities

  • Oversee all activities during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food, work to a schedule, and maintain store cleanliness.
  • Maintain a professional image and adhere to company standards.
  • Provide great customer service and support marketing and profitability.
  • Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
  • Take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.

Benefits

  • On-the-job training and orientation.
  • Opportunities for advancement from assistant manager to general manager, franchisee, or Manager Corporate Operations.
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