Assistant Manager(02793) 4196 IL-83

Domino's Franchise•Long Grove, IL

1d•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift and works toward company goals, including controlling inventory, labor, and cash costs while providing excellent customer service. The role sets an example by following company policies and procedures and holding team members accountable. Assistant Managers help create a fun, energetic team and maintain store organization, cleanliness, safety, and product quality in a fast-paced environment. Manager trainees learn to contribute to profitability, staff and train teams, apply hiring and marketing practices, track food cost variance, meet labor requirements, schedule staff, conduct team meetings, and manage different temperaments. Paid training includes videos, coaching guides, quizzes, and on-the-job training. The position offers opportunities for advancement within the organization, including General Manager, District Manager, franchisee, or Manager of Corporate Operations. The work may involve standing and walking for much of the shift; handling ingredients, supplies, and equipment; and exposure to changing temperatures, adverse weather, food-related odors, cornmeal dust, confined spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks may include lifting and carrying items weighing up to 50 pounds, reaching, bending, crouching, pushing or pulling, and occasionally climbing stairs or ladders.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have three or fewer moving violations in the last three years.
Must not have had drug- or alcohol-related motor vehicle violations in the last five years.
Must have reliable transportation.
Ability to use email, phone applications, web-based software, a PDF viewer, and Microsoft Suite.
Ability to work in a fast-paced environment where quality and integrity are expected.
Ability to communicate and understand written and verbal instructions.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
Verbal, writing, and telephone communication skills to take and process orders.
Ability to enter orders using a computer keyboard or touchscreen and operate store equipment.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to speak, hear, and understand verbal communication in person and by telephone; near- and mid-range vision and depth perception are needed for store tasks.
Ability to distinguish hot from cold surfaces and perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, and occasional climbing.

Responsibilities

Take responsibility for everything that happens during the shift.
Work toward company goals, including controlling inventory, labor, and cash costs.
Provide excellent customer service and a quality product.
Follow company policies and procedures and hold team members accountable for doing so.
Meet cost-control and service goals; follow safety and security protocols.
Maintain store organization and cleanliness to acceptable standards.
Contribute to company profitability and understand the related processes.
Staff, train, and lead a team in support of company goals.
Stay current on hiring and marketing best practices and apply learned tactics.
Track and report food cost variance.
Meet labor requirements and schedule staff.
Attend to and hold team meetings.
Understand different temperaments and how to manage them.
Operate store equipment, prepare products, receive and process telephone orders, and clean equipment and the facility.
Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.