Assistant Manager(03014) - 621 Main St.

Domino's Franchise•Gorham, ME
•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during a shift at a Domino’s Pizza store. The role oversees cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The Assistant Manager sets an example by following company policies and procedures and expects the crew to do the same. The role also includes general store team-member duties such as operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. Delivery duties may include delivering products by car to customers and distributing flyers and door hangers. The work involves standing and walking for much of the shift, handling supplies and food products, and exposure to hot and cold work areas, food odors, cornmeal dust, sharp edges, moving mechanical parts, and sometimes adverse weather. Physical tasks may include lifting, carrying, pushing, pulling, climbing stairs or ladders, bending, reaching, and driving. Team members may need to navigate multi-story buildings and delivery sites while carrying products.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers, including by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • For delivery duties, navigational skills to read maps and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, pushing and pulling trays, climbing, bending, reaching, and driving.

Responsibilities

  • Manage all activities and operations during the assigned shift.
  • Control costs, inventory, and cash.
  • Manage customer relations and provide great customer service.
  • Staff the store and complete paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image, cleanliness, and adherence to standards.
  • Support store marketing and profitability.
  • Set an example by following all company policies and procedures and expecting the same from the crew.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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