Assistant Manager(03326) -162 main st

Domino's Franchise•Brewster, NY

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The manager must set an example, follow all policies and procedures, and expect the same from the crew while maintaining company standards and providing great customer service. The role also includes operating equipment; stocking ingredients; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning equipment and the facility. The position requires communicating with customers and coworkers in person and by phone, accurately processing orders and payments, and delivering products and promotional materials within the designated delivery area. Work involves operating in a restaurant environment with temperature variations, hot surfaces, sharp edges, moving equipment, and physical tasks such as standing, lifting, carrying, bending, reaching, and driving.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes, hands, and fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multistory buildings, private homes, and other delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical requirements of the role, including prolonged standing; walking; lifting and carrying products weighing up to 50 pounds; pushing trays on dollies; bending, crouching, squatting, and reaching; and frequent hand use.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.

Responsibilities

  • Manage all activities during the shift, including staffing, paperwork, cost controls, inventory control, cash control, food management, and customer relations.
  • Set an example for the crew, follow all policies and procedures, and expect the crew to do the same.
  • Work to a schedule and maintain attendance, punctuality, a perfect image, and adherence to standards.
  • Provide great customer service and contribute to store marketing and profitability.
  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Deliver products by car to customers' doors and deliver flyers and door hangers.
  • Maintain transportation to and from work.
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