Assistant Manager - Aiya

Olympus Property•Gilbert, AZ

13d•Onsite

About The Position

The Assistant Manager supports residents and manages business operations, maintains accurate financial records, and fosters a collaborative and supportive work environment. The role calls for an entrepreneurial, goal-oriented mindset and attention to detail, as well as comfort working in an office and speaking with residents and others in person. The Assistant Manager may also show apartments, provide resident service support, participate in resident-retention efforts, and help with community events. The position is onsite at Aiya and is scheduled full-time, Monday through Friday, 9 AM to 6 PM, with hours that may vary slightly. Flexibility is required for after-hours resident events and/or the first weekend of each month. The initial pay range is $23.00–$25.00 per hour, based on location and experience. Eligible team members receive monthly renewal and quarterly bonuses.

Requirements

Available full-time, Monday through Friday, 9 AM to 6 PM; hours may vary slightly.
Flexibility for after-hours resident events and/or the first weekend of each month.
Onsite experience at an apartment community as an Assistant Manager or as a cross-trained Leasing Consultant.

Nice To Haves

RealPage, Knock, or Onesite software experience is strongly preferred.

Responsibilities

Embody Olympus Property's core values: Customer Care, Teamwork, Trust, Family, and Fun.
Maintain office and resident files with integrity and in a confidential and secure manner.
Safeguard monies received at the property and ensure they are deposited and entered into the operations system promptly.
Attend promptly to resident comments and complaints.
Take on leasing responsibilities, including leasing apartments when needed.
Inspect ready apartments before move-in.
Ensure team members are friendly, open, and available to residents and coworkers, while discouraging non-fraternization.
Fill in for the Business Manager (Property Manager) during absences and as needed.
Manage and monitor rental collection, including collecting rent promptly and depositing receipts before the bank closes each day.
Assess apartment condition at move-out and ensure a final account statement is sent with the final disposition.
Immediately inform and refer liability claims, legal complaints, or other violations to the Property Manager, Regional Manager, and corporate office.
Keep current on nearby businesses and retail, hiring trends, new construction, and other market or submarket factors that could affect property occupancy or income.
Support resident retention efforts, provide resident service, show apartments, and participate in community events as needed.