Assistant Manager(02715) 133 N Arlington Heights Rd

Domino's Franchise•Buffalo Grove, IL

10h

About The Position

The Assistant Manager is responsible for everything that happens during their shift and works toward company goals, including controlling inventory, labor, and cash costs while providing excellent customer service. The role sets an example by following company policies and procedures and holding team members accountable. The position is intended for leaders at varying experience levels, including people with little or no management experience and seasoned managers. Manager trainees learn to support company profitability, staff and train teams, use hiring and marketing practices, track and report food cost variance, meet labor requirements, schedule staff, lead team meetings, and manage different temperaments. Paid training includes videos, coaching guides, quizzes, and on-the-job training. Advancement opportunities may include General Manager, District Manager, franchisee, or Manager of Corporate Operations. The work involves operating store equipment, preparing products, processing orders, stocking ingredients, and cleaning equipment and the facility. Working conditions can include hot and cold temperatures, food and other odors, cornmeal dust, confined spaces, hot surfaces and products, sharp edges, and moving mechanical parts. The role requires frequent standing, walking, reaching, and hand use, and may involve lifting and carrying supplies weighing up to 50 pounds, pushing or pulling items, and occasionally climbing stairs or ladders.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have three or fewer moving violations in the last three years.
Must not have had drug- or alcohol-related motor vehicle violations in the last five years.
Must have reliable transportation.
Ability to use email, phone applications, web-based software, a PDF viewer, and Microsoft Suite.
Ability to work in a fast-paced environment under stress while meeting quality and integrity standards.
Self-motivated, focused, determined, and goal-oriented.
Ability to provide great customer service and a quality product.
Ability to understand and communicate written and verbal instructions.
Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
Verbal, writing, and telephone communication skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
Ability to direct activities, perform repetitive tasks, work alone and with others, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking, reaching, frequent hand use, and lifting or carrying supplies weighing up to 50 pounds.

Responsibilities

Take responsibility for everything that happens during the assigned shift.
Work toward company goals, including controlling inventory, labor, and cash costs while providing excellent customer service.
Follow company policies and procedures and hold team members accountable for doing so.
Meet cost-control and service goals, adhere to safety and security protocols, and maintain store organization and cleanliness.
Contribute to company profitability and understand the processes that support it.
Staff, train, and lead a team that contributes to company goals.
Stay current with hiring and marketing best practices and apply learned tactics.
Track and report food cost variance.
Meet labor requirements and schedule staff.
Attend to and hold team meetings, and manage different temperaments.
Process customer orders, operate store equipment, stock ingredients, prepare products, and clean equipment and the facility.