Assistant Manager(08816) - 987-I East St.

Domino's Franchise•Pittsboro, NC

About The Position

The Assistant Manager is responsible for operational results across assigned Domino’s Pizza stores. The role ensures stores meet food, labor, service, TIPS, and Domino’s standards; maintain staffing and team-member training; and operate at a minimum four-star level. Responsibilities also include reviewing profit and loss with the direct supervisor each month, maintaining store budgets and equipment, implementing new products and ideas, conducting self OERs and monthly inventory checks, and ensuring accurate reporting, paperwork, accountability, and compliance with safety and security procedures. The position has a minimum 50-hour work week, one day off, and one on-call day. The role also supports customer service and store-level operational standards, including accurate order confirmation, proper food preparation and handwashing, safe delivery practices, clean driver vehicles, and preparation and delivery of school lunches within required standards.

Requirements

Minimum 50-hour work week.
One day off and one on-call day.

Responsibilities

Be responsible for results in assigned stores.
Ensure food, labor, and service goals are within target.
Review P&L with the direct supervisor each month.
Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards.
Ensure stores are staffed and all team members are trained.
Maintain repair and maintenance in all stores.
Ensure new products and ideas are implemented seamlessly.
Ensure all stores operate at a minimum four-star level.
Perform self OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, and complete paperwork and notify the D.O.
Follow through on assignments and ensure reports and paperwork are submitted on time.
Ensure store-level reports and paperwork are complete and accurate.
Know product and operational standards.
Ensure safety and security procedures are followed and equipment is working.
Maintain store budgets.
Prepare and deliver school lunches within the standards required by the school.
Provide accurate, detailed accountability and ensure a paper trail exists.
Ensure equipment is available and used correctly.
Perform inventory checks at each store every month.
Ensure systems checklists and visit books are in place and used.
Answer phones and assist carryout customers politely and courteously, with helpful menu knowledge.
Maintain the required professional image and demonstrate the customer WOW steps: apologize, give customers what they want, and give them something extra.
Ensure pizza makers count pepperoni and ham on every order, do not clear pizzas before they are ready for the oven, wash hands before making products, and use proper product procedures.
Ensure drivers carry $1 in coin change for every delivery, say “Let me get your change” on every order, do not carry more than $20 while on the clock, keep vehicles neat and clean, and are not routed or checked in early from deliveries.
Ensure no one carries a pocket knife or weapon while working.
Ensure every driver has completed the Safe Delivery CBT.
Ensure every order is repeated for accuracy and the customer’s name and address are confirmed.