Assistant Manger-2033 Pendleton

Five Below•Pendleton, OR

1d•Onsite

About The Position

The Assistant Manager supports the General Manager in operating the store and performs General Manager duties in their absence. The role acts as manager on duty during assigned shifts, leads associates and the freight team, and helps ensure strong customer engagement, merchandising, inventory integrity, asset protection, and store safety. The Assistant Manager also supports staffing, payroll, recruiting, training, coaching, and store execution while helping use financial and customer feedback to improve business results. The role may include store maintenance tasks and other responsibilities assigned by the General Manager based on store needs.

Requirements

High school graduate or equivalent.
At least 2 years of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
At least 18 years old and able to perform the essential job functions in compliance with applicable federal, state, and local laws.
Ability to work a flexible schedule, including day and evening shifts, weekends, and potentially overnight shifts; travel may be required.
Ability to identify and discern email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
Ability to remain in a stationary, upright position for 80% of the time.
Ability to frequently operate a cash register; move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet; climb ladders; kneel, bend, twist, and stoop; move across the sales floor and to and from the stock room; and communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.

Nice To Haves

College experience preferred.

Responsibilities

Perform General Manager duties in the General Manager’s absence and partner with the General Manager on store issues, concerns, and recognition.
Model customer engagement behaviors and, with the General Manager and Front-End Manager, analyze TruRating scores to identify opportunities to teach, train, and recognize associates.
Identify shrink opportunities, determine root causes, develop action plans to reduce shrink, and own the ACO.
Open and close the store, act as manager on duty, and lead the freight team and store associates while on duty.
Ensure the Merchandise Movement Process is executed and lead completion of the Pack Away Process within specified timeframes using the local store list.
Help recruit, train, coach, develop, and supervise associates; contribute to scheduling so staffing meets or exceeds expectations.
Assist with payroll to keep labor within budget, and ensure missed punches and weekly payroll are approved on time.
Lead execution of the zone sheet, daily store checklist, world recovery, and damage process.
Review corporate and district communications and respond as needed.
Use financial reporting to drive sales opportunities and control expenses.
Follow cash-handling procedures, prepare bank deposits, and authorize register functions including post voids, returns, and discounts.
Set and maintain Market Plans, signage, Hot Sheets, and What’s on the Way; ensure merchandising procedures are completed on time.
Ensure execution of the company Inventory Integrity process and use item inquiry and replace functions to maintain on-hand count integrity.
Follow Human Resources policies and procedures, lead Asset Protection and Safety processes, and hold associates accountable.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.
Perform additional responsibilities assigned by the General Manager based on store needs.