Assistant Manger-2033 Pendleton

Five Below•Pendleton, OR

3d•Onsite

About The Position

The Assistant Manager supports the General Manager and performs General Manager duties in their absence. The role acts as manager on duty, oversees store operations and associates, and works with store leadership to deliver customer engagement, sales, merchandising, inventory integrity, and safety objectives. The Assistant Manager also handles opening and closing procedures, cash operations, staffing and payroll support, and routine store maintenance. The position requires a flexible schedule to meet business needs, including day, evening, weekend, and potentially overnight shifts, as well as travel when required.

Requirements

High school graduate or equivalent.
Minimum 2 years of management experience.
Excellent verbal and written communication skills.
Ability to multitask.
Creative thinking.
Ability to maintain composure under pressure.
At least 18 years old and able to perform the essential job functions in compliance with applicable laws.
Able to operate a cash register; frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet; frequently use ladders; and frequently kneel, bend, twist, and stoop.
Able to communicate and exchange accurate information with customers, managers, and coworkers in person and by telephone.
Able to move across the sales floor and between the sales floor and stock room to assist customers and handle merchandise.
Able to identify and understand email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Able to remain in a stationary, upright position for 80% of the time.
Able to work a flexible schedule that may include day, evening, weekend, and overnight shifts, and travel as required.

Nice To Haves

College experience preferred.

Responsibilities

Perform General Manager duties in the General Manager’s absence and partner with the General Manager on store issues, concerns, and associate recognition.
Model customer engagement behaviors and analyze TruRating scores with store leadership to identify opportunities for training and recognition.
Identify shrink opportunities, investigate root causes, develop reduction plans, and own the ACO.
Complete opening and closing procedures and act as manager on duty.
Lead the freight team and store associates while manager on duty, and ensure the Merchandise Movement Process is executed.
Lead the Pack Away Process and complete it within established timeframes using the local store list.
Help recruit, train, coach, develop, and supervise associates in partnership with the General Manager.
Provide input on scheduling to ensure staffing levels meet or exceed expectations.
Assist with payroll processes, keep labor within budget, and ensure missed punches and weekly payroll are approved on time.
Lead execution of the zone sheet, daily store checklist, world recovery, and damage process with the General Manager.
Review corporate and district communications and respond appropriately.
Use financial reporting to identify sales opportunities, drive business, and control expenses.
Follow cash-handling procedures, including preparing bank deposits, and authorize register functions such as post voids, returns, and discounts.
Set and maintain Market Plans, signage, Hot Sheets, and What’s on the Way, and ensure merchandising procedures are completed on time.
Execute the company Inventory Integrity process and use item inquiry and replacement to maintain on-hand count integrity.
Comply with Human Resources policies and procedures; lead Asset Protection and Safety processes and hold associates accountable.
Perform store maintenance, including taking out garbage, sweeping, cleaning bathrooms, and maintaining the stock room.
Perform additional responsibilities as determined by the General Manager based on store needs.