Assistant Manager(02792) 233 Dundee Ave

Domino's Franchise•Elgin, IL

21h

About The Position

The Assistant Manager is responsible for everything that happens during a shift and works toward company goals, including inventory, labor, and cash controls, while providing excellent customer service. The role sets an example by following company policies and procedures and holding team members accountable. The manager development program includes paid training through videos, coaching guides, quizzes, and on-the-job instruction. Advancement opportunities may include General Manager, District Manager, franchisee, or Manager of Corporate Operations. The position involves a fast-paced store environment and may include working around temperature changes, coolers, hot ovens and surfaces, food odors, cornmeal dust, confined spaces, sharp edges, and moving equipment. Most tasks are performed standing, with frequent walking and reaching, and may also involve lifting, carrying, pushing or pulling, climbing, bending, and repetitive hand tasks.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have three or fewer moving violations in the last three years.
Must not have had a drug- or alcohol-related motor vehicle violation in the last five years.
Must have reliable transportation.
Ability to meet cost-control and service goals and follow company policies and procedures.
Ability to adhere to safety and security protocols and maintain store organization and cleanliness.
Ability to work under stress in a fast-paced environment where quality and integrity are required.
Must be self-motivated, focused, determined, and goal-oriented.
Ability to understand and communicate written and verbal instructions.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone communication skills for taking and processing orders.
Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
Ability to perform the physical tasks described, including standing, walking, reaching, lifting, carrying, pushing or pulling, climbing, bending, and repetitive hand use.
Ability to speak, hear, and understand verbal communication in person and by telephone; near- and mid-range vision and depth perception are needed for store tasks.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

Take responsibility for all activities during the assigned shift.
Work toward cost-control and service goals, including inventory, labor, and cash control.
Provide excellent customer service and a quality product.
Follow company policies, procedures, and safety and security protocols, and hold team members accountable for doing so.
Maintain store organization and cleanliness to acceptable standards.
Use email, phone applications, web-based software, PDF viewers, and Microsoft Suite as needed.
Contribute to company profitability and understand the processes that support it.
Staff, train, and lead a team toward company goals.
Stay current on hiring and marketing practices and apply learned tactics.
Track and report food cost variance.
Meet and schedule labor requirements.
Attend and lead team meetings, and understand and manage different temperaments.
Perform general store duties, which may include processing orders, operating store equipment, stocking ingredients and supplies, preparing products, and cleaning equipment and the facility.