Assistant Manager(05116) - 4375 Lafayette St
About The Position
The Assistant Manager is responsible for everything that happens during their shift, including store operations, team performance, cost and inventory control, cash handling, and customer relations. The role requires setting an example, following all policies and procedures, and expecting the same from the crew. Assistant Managers support and develop team members and may have opportunities to progress to General Manager or franchise owner. The job also involves operating store equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning the equipment and facility. The work requires communication with customers and coworkers, order entry using a computer keyboard or touch screen, and physical tasks such as standing, lifting, carrying, pushing, reaching, and bending.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform the physical duties described, including standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use.
- Transportation to and from work.
- Ability to work in varying and sometimes adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
Responsibilities
- Manage all activities and operations during the assigned shift.
- Control costs, inventory, and cash, and maintain customer relations.
- Set an example by following all policies and procedures and holding the crew to the same standards.
- Support and develop team members.
- Handle staffing, paperwork, food management, scheduling, and profitability.
- Maintain a perfect store image, adhere to standards, and provide great customer service.
- Manage attendance and punctuality, transportation to and from work, store cleanliness, and marketing.
- Operate all equipment.
- Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
- Prepare products.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
