1139 - Assistant Manager

Domino's Franchise•Eastpointe, MI

About The Position

Domino’s Pizza is hiring an Assistant Manager to oversee everything that happens during a shift and help maintain the company’s standards for pizza delivery. The role involves managing costs, inventory, cash, food, staffing, paperwork, customer relations, cleanliness, marketing, and profitability. The Assistant Manager must follow all company policies and procedures and set an example for the crew. The position includes on-the-job orientation and training, and the company describes advancement opportunities from Assistant Manager to General Manager and beyond. The role also involves general store team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Delivery duties may include delivering products and flyers or door hangers within a designated area. Work takes place in a store environment with temperature variation, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts; driving and delivery may involve adverse weather and navigating stairs or other delivery sites. The physical requirements include standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, reaching, driving, and frequent use of the hands.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands of the role, including standing, walking, lifting and carrying items weighing up to 50 pounds, pushing or pulling trays, climbing stairs or ladders, bending, reaching, and driving.
  • Ability to work around varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and sometimes adverse weather conditions.

Responsibilities

  • Oversee all activities during the assigned shift, including cost, inventory, and cash controls and customer relations.
  • Set an example for the crew and ensure all policies and procedures are followed.
  • Manage staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability.
  • Maintain a professional store image and adhere to company standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers within the designated delivery area, and deliver flyers and door hangers.
  • Navigate delivery locations and carry products to customers.
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