1139 - Customer Service Rep

Domino's Franchise • Eastpointe, MI

2d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to support store operations. Team members receive on-the-job orientation and training and may have opportunities to advance into management or other roles. The role may be part-time or full-time, with schedules intended to accommodate team members’ other commitments.

Team members handle customer orders in person and by phone, prepare products, operate store equipment, stock ingredients and supplies, take inventory, complete paperwork, and clean equipment and the facility. The work involves standing for most tasks, frequent hand use and reaching, and exposure to changing temperatures, food-related fumes and dust, hot surfaces, sharp edges, and moving equipment. Physical tasks may include lifting and carrying supplies, pushing or pulling trays, and occasional climbing, crouching, or bending.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, pulling, reaching, and occasional climbing, bending, or crouching.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform other store tasks such as stocking, cleaning, and occasional maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed