Assistant Store Manager (Full-time) - Moore, OK

Hibbett•Moore, OK

5d•Onsite

About The Position

The Assistant Manager assists and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches for achieving store goals. The role requires knowledge of the store’s product areas and departments, upholding company policies and standards, providing outstanding customer service, and promoting merchandise. The Assistant Manager assumes supervisory control when the Store Manager is absent and is trained in the Store Manager’s responsibilities. The position also supports personnel recruiting, training, and evaluation; guides employees and customers; monitors inventory, sales statistics, and expenses; and helps ensure the store’s profitability, service quality, and operating standards. It is a full-time, hourly position in Moore, Oklahoma, reporting to the Store Manager.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience, preferably in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store when the Store Manager is absent.
Assist with recruiting, training, and evaluating personnel.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure department responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including helping customers upon entry and assisting multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in applicable manuals and communications.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risk to management or appropriate officials.
Perform general administrative duties as needed.
In the Store Manager’s absence, supervise employees, including interviewing and training, planning and assigning work, directing work, and resolving problems.