Assistant Store Manager (Full-time) - Ardmore, OK

Hibbett•Ardmore, OK

5d•Onsite

About The Position

The Assistant Manager supports and consults with the Store Manager on overall store operations and administrative duties, including determining methods and approaches for achieving store goals. The role requires knowledge of each product area or department, adherence to company policies and standards, and a commitment to outstanding customer service and merchandise sales. The Assistant Manager assumes supervisory control when the Store Manager is absent and is trained in the Store Manager’s responsibilities. The position includes assisting with store asset controls, departmental planning, personnel activities, inventory and sales awareness, and directing staff to meet departmental standards. The Assistant Manager also provides customer and employee guidance, handles administrative duties, maintains service quality, promotes company merchandise and services, and helps protect company assets and financial information. This is a full-time, hourly, non-exempt position in Ardmore, Oklahoma, reporting to the Store Manager. The listed hourly pay is $12.65.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player with a passion for outstanding customer service and selling merchandise.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling company assets.
Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with recruiting, training, and evaluating personnel.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including assisting customers as they enter and serving multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in applicable manuals and communications.
Protect company assets and financial information by supporting effective internal controls and informing management or appropriate officials of potential fraud risks.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and directing work, and resolving problems.
Perform general administrative duties and train in the Store Manager’s responsibilities.