About The Position

The Assistant Manager is responsible for everything that happens during an assigned shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows all company policies and procedures, and expects the same from team members. Duties span staffing, paperwork, food management, scheduling, store standards and cleanliness, customer service, marketing, and profitability. The job also includes general store-team tasks such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position requires frequent communication with customers and coworkers, accurate basic arithmetic and cash handling, order entry using a keyboard or touchscreen, and the ability to make precise, coordinated movements. The work involves standing for most tasks, regular reaching and bending, lifting and carrying supplies, and occasional climbing, crouching, or squatting. Depending on duties, team members may deliver products by car and navigate stairs and other delivery locations. The work environment includes variable temperatures, food odors, cornmeal dust, cramped cooler spaces, hot oven surfaces, sharp edges, moving mechanical parts, and sometimes adverse weather. Domino’s describes the workplace as fun and flexible and highlights opportunities to advance from assistant manager to general manager, franchisee, or Manager Corporate Operations. Its stated mission is to recognize, appreciate, value, and use individuals’ unique talents and contributions and to create an environment where team members can reach their highest potential.

Requirements

  • Ability to exercise judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers.
  • Ability to add, subtract, multiply, and divide accurately and quickly; calculator use may be needed.
  • Ability to make correct monetary change and take and process orders verbally, in writing, and by telephone.
  • Eye-hand coordination and the ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • For delivery duties, navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • For delivery duties, a valid driver’s license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting, carrying, reaching, bending, and occasional climbing.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image and adhere to standards.
  • Provide great customer service and maintain attendance and punctuality.
  • Support store cleanliness, marketing, and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers when assigned.
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