Assistant Manager(04012) - 812 Highland Ave

Domino's Franchise•Waterbury, CT

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The role requires setting an example for the crew and following all policies and procedures while expecting the same of team members. It involves providing great customer service, maintaining attendance and punctuality, and upholding the store’s image and standards. The position may also involve general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training is provided on the job. Driving duties may include delivering products and flyers or door hangers within a designated area. Work can involve standing for most tasks, walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. Conditions may include changing or adverse weather, varied in-store temperatures, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, and moving mechanical parts. The role requires frequent hand use and coordination, communication with customers and coworkers, and the ability to work independently or with others under stress.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Written, verbal, and telephone communication skills to take and process orders.
  • Ability to comprehend and give correct written instructions.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
  • Valid driver's license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, lifting supplies weighing up to 50 pounds, carrying items, and navigating stairs or other delivery locations.

Responsibilities

  • Take responsibility for all activities during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures while ensuring the crew does the same.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain the store’s image, standards, cleanliness, and customer service.
  • Support attendance, punctuality, marketing, and store profitability.
  • Operate equipment, stock ingredients, prepare products, and receive and process telephone orders as needed.
  • Take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products within the designated delivery area and deliver flyers or door hangers when required.
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