The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The role requires setting an example for the crew and following all policies and procedures while expecting the same of team members. It involves providing great customer service, maintaining attendance and punctuality, and upholding the store’s image and standards. The position may also involve general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training is provided on the job. Driving duties may include delivering products and flyers or door hangers within a designated area. Work can involve standing for most tasks, walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. Conditions may include changing or adverse weather, varied in-store temperatures, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, and moving mechanical parts. The role requires frequent hand use and coordination, communication with customers and coworkers, and the ability to work independently or with others under stress.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed