Assistant Manager - FT 1186
About The Position
FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager with day-to-day operations at a Grease Monkey location. The Assistant Manager helps lead the team in providing fast, friendly, high-quality automotive service while maintaining a safe, clean, and well-run store. This is a hands-on role that involves working in the service bay, at the front counter, and in the back office, and can serve as a developmental step toward store leadership. The Assistant Manager supports team supervision and training, customer service and sales, store operations, and quality and safety efforts. They may lead the location in the Store Manager’s absence and help ensure work meets brand and manufacturer standards. The role requires at least one year of experience in a retail, automotive service, or customer-facing leadership role, a high school diploma or equivalent, a valid driver’s license with a clean driving record, and availability for flexible hours, including weekends and some holidays.
Requirements
- At least 1 year of experience in a retail, automotive service, or customer-facing leadership role.
- Strong communication and interpersonal skills, with the ability to lead and motivate a team.
- Comfort working in a fast-paced, hands-on environment that includes time in the service bay.
- Basic math and cash-handling skills.
- Comfort using point-of-sale and inventory systems.
- Valid driver’s license with a clean driving record.
- Ability to stand for extended periods and lift up to 50 pounds as needed.
- Availability to work flexible hours, including weekends and some holidays.
- High school diploma or equivalent.
Nice To Haves
- Prior experience in quick-lube, automotive service, or a related industry.
- Basic knowledge of automotive maintenance services, such as oil changes, fluid checks, and filters.
- Experience supervising or training team members in a retail or service environment.
- ASE certification(s) or willingness to obtain certifications as required by brand standards.
Responsibilities
- Support the Store Manager in supervising daily operations and lead the location in the manager’s absence.
- Coach, train, and motivate technicians and service advisors to deliver consistent, high-quality service.
- Assist with scheduling team members to provide coverage during peak hours and busy seasons.
- Help onboard and train new team members on service procedures, point-of-sale systems, and customer service standards.
- Foster a positive, team-oriented work environment reflecting company values.
- Greet customers, explain services, and ensure visits reflect the company’s commitment to speed, quality, and trust.
- Recommend additional services based on manufacturer guidelines and vehicle needs.
- Resolve customer concerns or complaints promptly and professionally, escalating to the Store Manager when needed.
- Support efforts to build repeat business through excellent service and customer care.
- Assist with daily store operations, including opening and closing procedures, cash handling, and point-of-sale transactions.
- Help monitor inventory of parts, fluids, and supplies, and place orders as directed by the Store Manager.
- Keep the shop and customer areas clean, organized, and presentable.
- Support compliance with safety protocols, environmental regulations, and company policies.
- Assist with tracking daily sales, productivity, and key performance metrics.
- Help ensure services are performed correctly and safely in accordance with brand and manufacturer standards.
- Conduct or support quality checks on completed work.
- Promote safe procedures for equipment use, chemical handling, and shop operations.
- Help identify and address maintenance needs for shop equipment and facilities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
