Assistant Manager

AT&T•Little Falls, NJ

7d•$57,000 - $85,600•Onsite

About The Position

The Assistant Manager partners with the store manager to oversee the daily operation of an AT&T retail store. The role helps manage and develop the store team, support merchandising and product launches, and meet or exceed sales objectives while ensuring customers have an excellent experience with AT&T products and services. The Assistant Manager coaches retail sales consultants so they can meet sales and service goals and receives paid training to support leadership success. The position is based at the Little Falls, New Jersey store and is scheduled for 40 hours per week.

Requirements

Three or more years of sales and/or customer experience in telecommunications or a related industry.
Prior management experience.
Excellent communication and leadership skills.
Well-developed planning, analytical, and problem-solving skills.
Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
Strategic perspective and the ability to champion change.
Ability to inspire a team through high performance, collaboration, and teamwork.
Ability to use professional expertise to solve problems and analyze issues.
Initiative and a results-oriented approach.

Responsibilities

Partner with the store manager to oversee daily store operations.
Help manage and develop the retail team.
Assist with merchandising and product launches.
Help meet and exceed sales objectives.
Ensure customers receive an extraordinary experience with AT&T products and services.
Coach retail sales consultants to help them meet sales and service goals.
Collaborate with key stakeholders on initiatives beyond the store.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays.
Paid parental leave.
Paid caregiver leave.
Additional sick leave may be available beyond what state and local law require; it is unprotected.
Adoption reimbursement.
Short- and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefit programs, including critical illness/accident, hospital indemnity, and group legal coverage.
Employee Assistance Programs (EAP).
Employee wellness programs.
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.
Relocation assistance may be available if eligibility requirements are confirmed.
Commission opportunity of $18,000 if all sales goals are met.