Assistant Manager(06212) - 91 W Mineral Ave

Domino's Franchise•Littleton, CO

About The Position

The Assistant Manager is responsible for results across assigned Domino’s Pizza stores, ensuring food, labor, service, budget, and operational goals are met. The role includes reviewing P&L results with a direct supervisor each month; maintaining staffing, training, facilities, equipment, inventory, and store records; and implementing new products and operational initiatives. The position requires a minimum 50-hour work week, one day off, and one on-call day. The Assistant Manager ensures stores meet or exceed minimum TIPS and Domino’s Pizza standards and operate at a minimum four-star level. Responsibilities also include conducting self OERs during the first week of each period and following up on corrections, completing evaluations and raises as needed, and ensuring reports and paperwork are accurate and submitted on time. School lunches must be prepared and delivered to required standards. The role also upholds customer-service, food-preparation, delivery, safety, security, and appearance procedures. This includes ensuring customer orders are repeated for accuracy and names and addresses are confirmed; food-handling and product procedures are followed; drivers complete Safe Delivery CBT; vehicles and stores are maintained; and equipment is available, functioning, and used correctly.

Requirements

  • Work a minimum 50-hour work week.
  • Have one day off and one on-call day.
  • Know product and operational standards.
  • Ensure adherence to food-preparation, customer-service, delivery, safety, and security procedures.

Responsibilities

  • Be responsible for all results in assigned stores.
  • Ensure food, labor, and service goals are within target, and review P&L results with the direct supervisor each month.
  • Ensure all stores meet or exceed minimum TIPS and Domino’s Pizza standards and operate at a minimum four-star level.
  • Ensure stores are appropriately staffed and team members are trained.
  • Maintain repair and maintenance in all stores and ensure safety and security procedures are followed and equipment is in working order.
  • Ensure new products and ideas are implemented seamlessly.
  • Perform self OERs during the first week of each period and make appropriate corrections.
  • Complete evaluations and raises as needed, including paperwork and notifying the D.O.
  • Follow through on assignments and ensure reports and paperwork are submitted on time and are complete and accurate at store level.
  • Maintain store budgets and provide accurate, detailed accountability with a supporting paper trail.
  • Ensure school lunches are prepared and delivered within required standards.
  • Perform monthly inventory checks at each store.
  • Ensure systems checklists and visit books are present, utilized, and maintained.
  • Ensure customer orders are repeated for accuracy and customer names and addresses are confirmed.
  • Ensure customer-service standards are followed, including polite and knowledgeable assistance and the stated customer WOW steps.
  • Ensure food preparation, product, and hand-washing procedures are followed.
  • Ensure delivery procedures are followed, including drivers having coin change, offering change, not being routed or checked in early, and completing Safe Delivery CBT.
  • Ensure store and driver appearance, vehicle cleanliness, cash limits, and workplace weapon restrictions are observed.
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