Assistant Manager(06216) - 7115 E. Hampden Ave

Domino's Franchise•Denver, CO

About The Position

The Assistant Manager is responsible for the results and day-to-day operating standards of assigned Domino’s Pizza stores. The role oversees food, labor, service, budgets, staffing, training, maintenance, safety, security, inventory, and accurate completion of reports and paperwork. The manager ensures that stores meet or exceed minimum TIPS and Domino’s standards, operate at a minimum four-star level, and implement new products and ideas smoothly. The position requires a minimum 50-hour work week, one day off, and one on-call day. The role also ensures customers are served courteously and accurately, products are made using proper procedures, delivery and cash-handling rules are followed, and school lunches are prepared and delivered to the required standards. The manager conducts monthly P&L reviews with a direct supervisor, store visits and checklists, inventory checks, self OERs, evaluations, and raises as needed.

Requirements

  • Minimum 50-hour work week with one day off and one on-call day.
  • Ensure compliance with Domino’s customer service, product, delivery, cash-handling, safety, and security procedures.

Responsibilities

  • Be responsible for all results in assigned stores.
  • Ensure food, labor, and service goals are within target and maintain store budgets.
  • Review P&L with the direct supervisor each month.
  • Ensure stores meet or exceed minimum TIPS and Domino’s Pizza standards and operate at a minimum four-star level.
  • Ensure all stores are staffed and team members are trained.
  • Maintain repair and maintenance in all stores and ensure equipment is available, working, and used correctly.
  • Ensure new products and ideas are implemented seamlessly.
  • Perform self OERs during the first week of each period and make appropriate corrections.
  • Complete evaluations and raises as needed, including paperwork and notifying the D.O.
  • Follow through on assignments and ensure reports and paperwork are submitted on time, complete, and accurate.
  • Ensure safety and security procedures are followed and product and operational standards are known.
  • Prepare and deliver school lunches within the standards required by the school.
  • Provide detailed accountability and ensure a paper trail exists.
  • Perform inventory checks at each store each month.
  • Ensure systems checklists and visit books are in place and used.
  • Ensure customers receive polite, helpful service, orders are repeated for accuracy, and names and addresses are confirmed.
  • Ensure pizza makers follow product procedures, count pepperoni and ham on every order, and wash their hands before making products.
  • Ensure drivers follow delivery standards, including carrying coin change, stating “Let me get your change,” maintaining clean vehicles, and not being routed or checked in early.
  • Ensure drivers complete the Safe Delivery CBT.
  • Ensure cash and workplace safety rules are followed, including limits on money carried and the prohibition on weapons or pocket knives.
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