Assistant Manager(08660) - 550 E. Colfax Ave.

Domino's Franchise•Bennett, CO

21h

About The Position

The Assistant Manager is responsible for results across assigned Domino’s Pizza stores, ensuring food, labor, and service goals are met. The role includes reviewing profit and loss results with a direct supervisor each month, maintaining store budgets, staffing and training team members, and ensuring stores meet or exceed minimum TIPS and Domino’s Pizza standards. Stores are expected to operate at a minimum four-star level. The position oversees daily operational standards, including food preparation, customer service, order accuracy, safe delivery practices, and the use of equipment. The Assistant Manager ensures new products and ideas are implemented, equipment is maintained and working, inventory checks are completed monthly at each store, and systems checklists and visit books are in place and used. The role also includes performing self OERs during the first week of each period and making appropriate corrections. The Assistant Manager completes evaluations and raises as needed, ensures associated paperwork is completed and the D.O. is notified, follows through on assignments, and ensures reports and store-level paperwork are submitted on time and are complete and accurate. The role also oversees school lunch preparation and delivery to the standards required by schools, and maintains accurate accountability records and a supporting paper trail. The description specifies a minimum 50-hour workweek, one day off, and one on-call day. Operational expectations include maintaining a professional image; following customer service and food-preparation procedures; keeping delivery vehicles clean and presentable; and complying with safety and security procedures. Drivers must complete Safe Delivery CBT, carry $1 in coin change on each delivery, and follow the specified change and routing procedures. Team members must follow cash and weapon restrictions while on the clock.

Requirements

Work a minimum 50-hour week, with one day off and one on-call day.
Drivers must complete Safe Delivery CBT.
Follow Domino’s Pizza product, customer-service, food-preparation, delivery, safety, and security procedures.
Maintain a professional image and ensure delivery vehicles are neat, clean, and presentable.
Follow cash-handling requirements, including carrying $1 in coin change on every delivery and not carrying more than $20 while on the clock, including personal money.
Do not carry a pocket knife or any weapon while working.
Drivers must say “Let me get your change” on every order and must not be routed or checked in early from a delivery.
Pizza makers must count pepperoni and ham on every order, regardless of the topping amount ordered; wash hands before making products; and not clear pizzas before they are ready to go into the oven.
Answer phone calls and assist carryout customers politely and courteously, while being helpful and knowledgeable about the menu.
Demonstrate the specified customer WOW steps: apologize, give customers what they want, and give them something extra.
Use only proper product procedures.

Responsibilities

Be responsible for results in assigned stores.
Ensure food, labor, and service goals are within goal.
Review P&L with the direct supervisor each month.
Ensure all stores meet or exceed minimum TIPS and Domino’s Pizza standards.
Ensure stores are staffed and all team members are trained.
Maintain repair and maintenance in all stores.
Ensure new products and ideas are implemented seamlessly.
Ensure all stores operate at a minimum four-star level.
Perform self OERs during the first week of each period and make appropriate corrections.
Complete evaluations and raises as needed, complete paperwork, and notify the D.O.
Follow through on assignments and ensure reports and paperwork are submitted on time.
Ensure store-level reports and paperwork are complete and accurate.
Know product and operational standards.
Ensure safety and security procedures are followed and equipment is in working order.
Maintain store budgets.
Ensure school lunches are prepared and delivered within the standards required by schools.
Provide accurate, detailed accountability and ensure a supporting paper trail exists.
Ensure equipment is available and used correctly.
Perform inventory checks at each store every month.
Ensure systems checklists and visit books are in place and used.
Ensure customer orders are repeated for accuracy and the customer’s name and address are confirmed.
Ensure customer-service, food-preparation, cash-handling, delivery, and workplace-safety procedures are followed.