Assistant Manager (01228) - 701 Olds St

Domino's Franchise•Jonesville, MI
•Onsite

About The Position

The Assistant Manager supports the success of the Domino’s store and its staff, leads the team during their shift, and helps maintain the company’s fun and inclusive culture. The role offers opportunities for career progression, including advancement to general manager and franchise owner. The Assistant Manager is responsible for all activities during their shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store presentation and cleanliness; marketing; and profitability. The manager sets an example by following all policies and procedures and expecting the same from the crew. The position involves operating store equipment, handling ingredients and deliveries, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Work takes place in a pizza store and includes physical tasks such as standing, walking, lifting, carrying, pushing, pulling, reaching, bending, and occasionally climbing or crouching.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical demands of the job, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
  • Ability to handle deliveries that may include cases weighing up to 50 pounds and to stack cases on shelves up to 72 inches high.
  • Ability to work in varying and sometimes adverse weather; in store temperatures ranging from 36 degrees in the cooler to 90 degrees and above; and around food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to distinguish hot from cold surfaces and perform tasks requiring talking and hearing on the telephone, near and mid-range vision, and depth perception.
  • Reliable attendance and punctuality and transportation to and from work.

Responsibilities

  • Take responsibility for everything that happens during the shift.
  • Manage cost controls, inventory control, and cash control.
  • Handle customer relations and provide great customer service.
  • Staff the store, complete paperwork, manage food, and work to a schedule.
  • Maintain the store’s image, adhere to standards and policies, and ensure store cleanliness.
  • Support marketing and store profitability.
  • Set an example for the crew and ensure team members follow policies and procedures.
  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility daily.
  • Communicate with customers and coworkers to process orders in person and by phone.
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