Assistant Store Manager (Full-time) - Hazlehurst, MS

Hibbett•Hazlehurst, MS

5d•Onsite

About The Position

The Assistant Manager supports and consults with the Store Manager on the store’s overall operations and administrative duties, including determining approaches to meet store goals. The role requires knowledge of each product area or department and adherence to the standards in the visual manual. The Assistant Manager promotes merchandise and provides outstanding customer service. In the Store Manager’s absence, the Assistant Manager assumes supervisory control of the store and is trained in the Store Manager’s responsibilities. The Assistant Manager helps control company assets, contributes to staffing and operational plans, guides employees and customers, monitors inventory, sales, and expenses, and helps ensure departmental standards and profitability. The role also includes customer-facing sales and service, general administrative work, and protection of company assets and financial information.

Requirements

Experience working in a retail environment, preferably in footwear and athletic apparel.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

Assist the Store Manager in controlling Hibbett I City Gear assets.
Consult with the Store Manager on action plans for store and departmental responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store in the Store Manager’s absence.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Help maintain quality customer service, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell company services and merchandise.
Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
Protect company assets and financial information by ensuring internal controls are accurate and effective and reporting potential fraud risks to management or appropriate officials.
Perform general administrative duties as needed and carry out supervisory responsibilities in the Store Manager’s absence, including interviewing and training employees, planning and directing work, and resolving problems.