Assistant Store Manager (Full-time) - Carthage, MS

Hibbett•Carthage, MS

5d•Onsite

About The Position

The Assistant Manager assists and consults with the Store Manager on the store’s overall operations and administrative duties, including determining methods and approaches for accomplishing store goals. The role requires knowledge of each product area or department, and upholding the policies, procedures, and standards in the visual manual. The Assistant Manager promotes merchandise and provides outstanding customer service. In the Store Manager’s absence, the Assistant Manager assumes supervisory control of the store and is trained in the Store Manager’s responsibilities.

Requirements

Experience working in a retail environment; footwear and athletic apparel experience is preferred.
1–3 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Ability to assist in managing a team and keep up with overall goals and profits.
Self-starter with initiative to take on important tasks without being asked.
Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
Team player passionate about outstanding customer service and selling merchandise.

Nice To Haves

Retail experience, preferably in footwear and athletic apparel.

Responsibilities

Assist the Store Manager in controlling Hibbett I City Gear assets.
Consult with the Store Manager on action plans for departmental and overall store responsibilities, including selling, restocking, merchandising, ordering, and scheduling.
Assume responsibility for the entire store when the Store Manager is absent.
Assist with personnel recruiting, training, and evaluation.
Provide knowledge and guidance to employees and customers across departments as needed.
Monitor inventory, sales statistics, and expenses to support profitability in all departments.
Direct staff to ensure departmental responsibilities and standards are completed.
Keep the Store Manager informed about inventory movement and customer trends.
Ensure quality customer service is maintained, including assisting customers as they enter and helping multiple customers during peak periods.
Promote and sell the services and merchandise offered by Hibbett I City Gear.
Perform general administrative duties and train in the Store Manager’s responsibilities.
Uphold company policies, procedures, and standards, including those in the operations, personnel, visual, and customer service manuals and company memos.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.
Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.