Part-Time Assistant Manager

Cinemark•Sioux Falls, SD

13d•$16 - $18

About The Position

Cinemark Assistant Managers assist with the overall operation of the theatre, ensuring policies and procedures are followed and operational standards are achieved. They are cross-trained in all departments to provide support where needed and deliver inspirational training to employees. The role may lead to Senior Assistant Manager and then Theatre Manager or General Manager after completing the Management Accreditation Program and working for at least six months. This position requires flexible availability, including evenings, weekends, and holidays, and involves working throughout the theatre. Assistant Managers interact with Guests, train and coach Team Members, help maintain theatre facilities and equipment, and address service, safety, and cleanliness needs. The stated pay range is $16.20–$17.85.

Requirements

Must be at least 18 years of age.
High school diploma or GED preferred.
Complete the three basic courses in Cinemark’s Management Accreditation Program: Management Foundations, Annual Certifications, and MAP Core.
Complete basic food-handling training and obtain any required local or state certification, health card, or food-handler permit where applicable.
Management members who work with alcohol must complete a Safe Alcohol Service training program.
Be available to work flexible hours, including evenings, weekends, and holidays.
Maintain regular and consistent attendance.
Have an energetic and friendly attitude during each shift.
Provide excellent Guest service.
Demonstrate accurate cash handling and basic math skills.
Communicate verbally and in writing with people of varied ages, genders, and personalities; effectively and regularly converse in and comprehend English.
Work independently and in a team environment, take and follow direction, and respond with a sense of urgency.
Demonstrate time management, organizational skills, and attention to detail.
Ability to train and lead others and resolve conflict.
Frequently bend, kneel, and lift up to 50 lbs; frequently stand, walk, and reach around the theatre; and stand for extended periods.
Be able to work in an environment where noise may be moderate to high at times.

Responsibilities

Follow the direction of the General Manager and support the General Manager’s decisions when communicating with staff.
Work in all departments and perform all theatre job functions as needed.
Train and coach Team Members in their specific job functions.
Assist in preparing administrative and special reports for the General Manager.
Inspect, and participate in inspecting, the theatre building, parking lot, landscaping, Cinemark property, roof, exterior signage, and equipment condition.
Report building, property, and equipment repair needs to the General Manager.
Ensure theatre Team Members follow the dress code.
Interact with Guests to improve theatre service and ensure Team Members provide superior customer service.
Learn and follow Cinemark’s policies and procedures, enforcing them fairly and consistently with Team Members.
Report employee relations issues to the General Manager and follow the Employee Relations Reporting Protocol.
Meet management work ethic and code-of-conduct standards.
Identify and sanitize high-contact areas used by employees and Guests.
Use Personal Protective Equipment properly for position-specific tasks and adapt to required cleaning tasks.
Address safety and security issues, including trip hazards, lighting concerns, and suspicious persons.
Perform other work-related duties as assigned.