Assistant Manager(03841) - 17804 N Dale Mabry

Domino's Franchise•Tampa, FL

3d•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including store operations, staff, cost controls, inventory, cash control, food management, customer relations, cleanliness, marketing, and profitability. The role involves setting an example for the crew, following all policies and procedures, and supporting and developing team members. The position offers opportunities for career progression within Domino’s. The Assistant Manager operates equipment; stocks ingredients and supplies; prepares products; receives and processes telephone orders; takes inventory and completes paperwork; and cleans equipment and the facility. The role also requires communicating with customers and coworkers, processing orders in person and over the phone, and using a computer keyboard or touch screen. Work takes place in a store with temperatures ranging from about 36 degrees in the cooler to 90 degrees or higher in some work areas. The job may involve adverse weather during outside tasks, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical demands of the role, including standing, walking short distances, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and frequent hand use.
Transportation to and from work.

Responsibilities

Oversee everything that happens during the shift and set an example for the crew.
Follow all company policies and procedures and expect the same from the crew.
Manage staffing, paperwork, cost controls, cash control, food management, and work scheduling.
Maintain standards for store image, customer service, attendance, punctuality, cleanliness, marketing, and profitability.
Operate store equipment.
Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers and coworkers to process orders in person and by phone.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Support and encourage team members’ training and performance.