Assistant Manager (05466) - 900 N. Broadway

Domino's • Knoxville, TN

2d • Onsite

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including staffing, paperwork, cost and inventory controls, cash handling, food management, customer relations, store cleanliness, marketing, profitability, and adherence to schedules and standards. The manager sets an example for the crew and is expected to follow all company policies and procedures and ensure the crew does the same. The role requires judgment, math skills, multitasking, customer service, and the ability to direct activities and make decisions. Training and orientation are provided on the job. The position also includes general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Delivery-related duties described in the posting include delivering products by car to customers, distributing flyers and door hangers, and navigating delivery areas and customer sites.

Requirements

• Ability to use judgment, perform math, and multitask.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to understand and give correct written instructions and communicate verbally with customers and co-workers in person and by telephone.
• Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
• Ability to operate all equipment and perform store duties including stocking, product preparation, inventory, paperwork, and cleaning.
• Ability to meet attendance and punctuality expectations and arrange transportation to and from work.
• For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle usable for delivery, and navigation skills to read maps and locate addresses.
• Ability to navigate adverse terrain, including multi-story buildings and other delivery sites, while carrying products.

Responsibilities

• Oversee all activities and operations during the assigned shift.
• Manage staffing, paperwork, cost controls, cash control, inventory, food management, and profitability.
• Maintain customer relations and provide great customer service.
• Follow company policies and procedures and ensure crew members follow them.
• Work to a schedule and maintain store image, cleanliness, and standards.
• Conduct marketing activities.
• Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
• Deliver products by car to customers and distribute flyers and door hangers, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed