Assistant Manager (05466) - 900 N. Broadway

Domino's Franchise • Knoxville, TN

1d

About The Position

Domino’s Pizza is hiring an Assistant Manager to help lead store operations and team members. The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. They are expected to set an example, follow all company policies and procedures, and ensure the crew does the same. The role offers on-the-job orientation and training and may provide opportunities for advancement within Domino’s.

Store team members operate equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility. The job requires communicating with customers and coworkers, processing orders, handling money accurately, and entering orders on a keyboard or touch screen.

Work may involve standing and walking for much of the shift, occasional office paperwork, unloading and moving deliveries, carrying supplies, and pushing or pulling trays on dollies. Conditions can include changing temperatures, food odors, cornmeal dust, cramped areas, hot oven surfaces, sharp edges, and moving mechanical parts. The description also includes delivery duties: driving products to customers, delivering flyers and door hangers, and navigating delivery locations, potentially including stairs and adverse weather. Drivers need a valid license and access to an insured vehicle that meets company standards.

Requirements

• Ability to exercise judgment, perform math, and multitask.
• Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and over the phone.
• Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet attendance and punctuality expectations and have transportation to and from work.
• For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery.
• For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate delivery sites and adverse terrain while carrying products.

Responsibilities

• Take responsibility for all operations during the assigned shift.
• Manage cost controls, inventory control, cash control, and customer relations.
• Set an example for the crew and follow and enforce company policies and procedures.
• Handle staffing, paperwork, food management, and work scheduling.
• Maintain standards for store appearance and cleanliness and provide great customer service.
• Support marketing and store profitability.
• Operate equipment; stock ingredients and supplies; prepare products; and receive and process telephone orders.
• Take inventory and complete associated paperwork; clean equipment and the facility approximately daily.
• If performing delivery duties, deliver products to customers and distribute flyers and door hangers.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed