Assistant Manager (03875) - 13125 Tamiami Trl

Domino's Franchise•North Port, FL
•Onsite

About The Position

The Assistant Manager is responsible for the success of the store and its staff during their shift. The role includes managing costs, inventory, cash, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The Assistant Manager sets an example by following company policies and procedures and expects the crew to do the same. The position also supports and develops team members and offers opportunities for career progression, including advancement to general manager and franchise owner. The role involves operating store equipment, stocking and preparing ingredients and products, processing telephone and in-person orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members work in a fast-paced food-service environment with varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. The job requires frequent standing, hand use, reaching, and bending, as well as occasional lifting, carrying, pushing, pulling, climbing, crouching, and squatting.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking short distances, lifting and carrying deliveries weighing up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
  • Ability to differentiate between hot and cold surfaces; depth perception.
  • Transportation to and from work.
  • Ability to work in varying and sometimes adverse weather conditions and in work areas with temperatures ranging from 36 degrees in the cooler to 90 degrees and above, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Be responsible for everything that happens during the shift, including cost, inventory, cash, and customer controls.
  • Set an example by following all policies and procedures and expecting the same from the crew.
  • Manage staffing, paperwork, food management, work schedules, store image and standards, customer service, attendance and punctuality, cleanliness, marketing, and profitability.
  • Operate all equipment.
  • Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and co-workers in person and by phone.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Support and encourage team members’ training and development.
  • Unload and move product deliveries, including lifting and carrying supplies and ingredients.
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