Assistant Manager (01074) 913 N. Leroy St.

Domino's Franchise•Fenton, MI

1d•Onsite

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including store operations, staff, cost and inventory controls, cash handling, food management, customer relations, cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all policies and procedures, and maintaining standards for service and operations. It offers opportunities to develop a career in store management and potentially progress to general manager or franchise owner. The position includes operating store equipment, stocking and preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility daily. Assistant Managers also support and direct team members, communicate with customers and coworkers, and carry out physical tasks in a fast-paced food-service environment.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination to make precise, rapid movements with speed and accuracy.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances for short durations.
Ability to lift and stack deliveries weighing up to 50 pounds, with cases up to 3 feet by 1.5 feet and shelves up to 72 inches high.
Ability to carry supplies, including pizza sauce weighing 30 pounds and dough trays weighing approximately 12 pounds each.
Ability to push and pull trays on dollies, climb stairs or ladders infrequently, and bend, crouch, squat, and reach as required.
Continuous use of hands and eye-hand coordination; shaping pizza dough requires frequent, forceful use of the forearms and wrists.
Ability to work in varying and sometimes adverse weather conditions and in store temperatures ranging from 36 degrees in the cooler to 90 degrees and above in some work areas.
Ability to work around food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.
Ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and differentiate between hot and cold surfaces.

Responsibilities

Manage all activities and operations during an assigned shift.
Oversee staffing, paperwork, cost controls, cash control, food management, scheduling, store image, and adherence to standards.
Provide great customer service and manage customer relations.
Maintain attendance and punctuality, transportation arrangements, store cleanliness, marketing, and profitability.
Follow all company policies and procedures and expect the same from crew members.
Operate all equipment.
Stock ingredients from delivery areas into storage and work areas, including the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Communicate written and verbal instructions and process orders by telephone and in person.
Unload and move deliveries, stock shelves, and perform other physical store tasks.