Assistant Manager(08940) - 1368 N Main St.

Domino's Franchise • Fuquay-Varina, NC

4h

About The Position

The Assistant Manager leads delivery drivers and customer service representatives to ensure orders are expedited quickly and correctly. The role helps maintain staffing levels that match business needs throughout the day and supports store opening and closing procedures. The Assistant Manager also promotes products and promotions, resolves customer disputes, and helps ensure delivery service meets Domino’s standards.

Responsibilities

• Lead delivery drivers and customer service representatives to ensure orders are expedited quickly and correctly.
• Maintain staffing levels that match business needs throughout the day.
• When closing, complete end-of-night bank deposits.
• When closing, conduct a nightly product inventory count.
• When opening, ensure the store is properly set up and ready to receive orders at opening time.
• Foster and project a sense of urgency with every order.
• Resolve disputes and help turn unhappy customers into returning customers.
• Collect money and signed credit card receipts from delivery drivers at the end of their shifts.
• Ensure delivery vehicles pass mechanical and visual inspections.
• Assist with routing delivery drivers to maximize customer service while maintaining Domino’s standards for on-time deliveries.
• Uphold Domino’s grooming, uniform, and appearance standards.
• Promote pizza products, specials, and promotions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed