Assistant Manager(02624) 1494 N Main St

Domino's Franchise•Crown Point, IN

15h

About The Position

The Assistant Manager is responsible for everything that happens during their shift and works toward company goals, including controlling inventory, labor, and cash costs while providing excellent customer service. The role sets an example by following company policies and procedures and holding team members accountable for doing the same. The position is suited to candidates with little or no management experience as well as seasoned managers; manager trainees receive paid training and learn at their own pace through videos, coaching guides, quizzes, and on-the-job training. The role contributes to store profitability and team performance by helping staff, train, and lead a team; staying current on hiring and marketing practices; tracking food cost variance; meeting and scheduling labor requirements; and attending and holding team meetings. The position may offer advancement opportunities from Assistant Manager to General Manager, District Manager, franchisee, or Manager of Corporate Operations. Work takes place in a fast-paced store environment and may involve standing for most tasks, frequent walking, handling food and supplies, and using store equipment. Conditions can include temperatures from 33 degrees in the cooler to 90 degrees or higher in some work areas, sudden temperature changes, food-related odors and fumes, cornmeal dust, confined spaces, hot surfaces and products, sharp edges, and moving mechanical parts. Physical tasks may include lifting deliveries weighing up to 50 pounds, carrying products, pushing or pulling trays and trash cans, occasional climbing, bending, crouching, squatting, and continuous reaching and hand use.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have three or fewer moving violations in the last three years.
Must not have had any drug- or alcohol-related motor vehicle violations in the last five years.
Must have reliable transportation.
Ability to use email, phone applications, web-based software, a PDF viewer, and Microsoft Suite.
Ability to work under stress in a fast-paced environment where quality and integrity are required.
Must be self-motivated, focused, determined, and goal-oriented.
Ability to understand and communicate written and verbal instructions.
Ability to perform basic arithmetic accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone communication skills for taking and processing orders.
Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
Ability to perform the physical tasks described, including standing, walking, lifting, carrying, reaching, and frequent hand use.

Responsibilities

Take responsibility for everything that happens during the shift.
Work toward company goals, including inventory cost, labor cost, and cash control, while providing excellent customer service.
Follow company policies and procedures and hold team members accountable for following them.
Meet cost-control and service goals and adhere to safety and security protocols.
Maintain store organization and cleanliness to acceptable standards.
Provide a quality product and great customer service in a fast-paced environment.
Contribute to company profitability and understand the processes that affect it.
Staff, train, and lead a team that contributes to company goals.
Stay current on hiring and marketing best practices and apply learned tactics.
Track and report food cost variance.
Meet and schedule labor requirements.
Attend and hold team meetings.
Understand different temperaments and how to manage them.
Perform store operations such as processing orders, operating equipment, stocking ingredients, preparing products, and cleaning equipment and the facility.
Complete required physical tasks, including handling supplies and products and maintaining store areas.