Assistant Manager - Restaurant

Love's Travel Stops & Country Stores•Flowood, MS

12d

About The Position

The Restaurant Assistant Manager helps ensure the smooth and efficient operation of the restaurant. This role assists in leading staff, managing processes, and executing strategies to improve sales and customer satisfaction. It involves supporting the Restaurant Manager with operational tasks, reporting, scheduling, cash integrity, talent acquisition, food preparation, inventory, and facility upkeep. The position requires flexibility to work a variety of shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays, and includes active physical work.

Requirements

At least 1 year of restaurant management experience.
At least 1 year managing operations with annual sales volume of $1 million or more.
At least 1 year affecting and deciphering budgets and profit and loss statements.
At least 1 year supervising and training 5–10 or more employees.
Intermediate computer skills, including Microsoft Office, Outlook, Word, and Excel.
Valid driver’s license.
Ability to successfully complete a pre-employment background check and drug screening.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Strong customer service, rapport-building, and sales skills, and ability to manage operations and employee-vehicle deployment to ensure customer satisfaction.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Ability to work various shifts, including days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
Ability to meet the physical demands of regular talking and hearing; standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing; and frequent lifting or moving of items over 75 pounds. Specific vision abilities are required.

Responsibilities

Help maintain a safe, clean, and well-maintained facility, including maintaining facilities and equipment and following food safety procedures.
Drive sales through efficient ordering, stocking, inventory management, and food preparation.
Assist the Restaurant Manager with task execution and completion, scheduling, cash integrity, and daily, weekly, and monthly reporting.
Work with the team to prepare and package customer orders promptly to meet customer service expectations.
Understand financial reporting, analyze profit and loss statements, and take action to capitalize on opportunities.
Collaborate with the Restaurant Manager on talent acquisition.