Assistant Manager(08987) - 412 B W. 3rd Street

Domino's Franchise•Pembroke, NC

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store cleanliness, marketing, and profitability. The role requires setting an example for the crew and following all company policies and procedures while maintaining store standards and providing great customer service. Assistant managers also perform general store-team duties, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, and cleaning equipment and the facility. Orientation and training are provided on the job. The position offers potential advancement to General Manager, franchisee, or Manager of Corporate Operations.

Requirements

  • Must be at least 18 years of age.
  • Valid state driver’s license with an acceptable motor vehicle record.
  • Reliable vehicle and proof of auto insurance.
  • High-energy, friendly attitude and exceptional customer service skills.
  • Ability to read a map and navigate the delivery area.
  • Basic math and cash management skills.
  • Ability and desire to work nights and weekends.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers, in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; calculator use may be required.
  • Ability to make correct monetary change and use a keyboard or touchscreen to enter orders.
  • Motor coordination to make rapid, accurate movements with the eyes, hands, and fingers.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Pre-employment screening includes a HireRight background check, national crime and sex offender background check, basic urinalysis drug testing, and a motor vehicle report.

Responsibilities

  • Oversee all activities during the assigned shift.
  • Manage cost controls, inventory control, cash control, staffing, paperwork, and food management.
  • Maintain customer relations and provide great customer service.
  • Work to a schedule and support store profitability and marketing.
  • Set an example for the crew and ensure policies, procedures, and standards are followed.
  • Maintain attendance and punctuality and ensure transportation to and from work.
  • Operate store equipment and stock ingredients in storage, work areas, and the walk-in cooler.
  • Prepare products and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
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