Assistant Manager

Jersey Mike's • Orem, UT

7d

About The Position

The Assistant Manager partners with the General Manager to lead daily restaurant operations, develop a positive and high-performing team, and deliver exceptional guest experiences. The role involves leading shifts, maintaining Jersey Mike’s standards for food quality, cleanliness, customer service, and safety, and supporting restaurant performance. The company provides training and development opportunities, with potential advancement into General Manager and Regional Leadership positions.

Requirements

• Previous leadership experience in a restaurant, retail, or customer service environment is preferred.
• Flexible availability, including mornings, evenings, weekends, and holidays as business needs require.
• Reliable transportation and dependable attendance.
• Ability to stand for extended periods and lift up to 50 pounds.
• Must meet applicable age requirements for operating certain equipment, including slicer equipment, where required by state or local regulations.
• Food safety certification may be required; training will be provided if applicable.
• Excellent communication and organizational skills.
• Ability to coach, mentor, and develop others; lead with integrity, accountability, and a positive attitude; thrive in a fast-paced, team-oriented environment; take ownership of results; deliver outstanding customer service; and demonstrate dependability, self-motivation, and eagerness to grow professionally.

Nice To Haves

• Restaurant management experience.
• Shift leadership experience and readiness to take the next step in a leadership career.

Responsibilities

• Help lead day-to-day restaurant operations to ensure an exceptional guest experience.
• Coach, develop, and motivate team members through positive leadership.
• Assist with hiring, onboarding, and training new employees.
• Lead shifts while maintaining standards for food quality, cleanliness, and customer service.
• Monitor labor, productivity, and food quality throughout each shift.
• Assist with inventory management, ordering, receiving deliveries, and controlling food costs.
• Ensure compliance with food safety, sanitation, and company operating standards.
• Handle customer concerns professionally and create positive resolutions.
• Support scheduling, daily operations, and restaurant performance goals.
• Open and close the restaurant as needed.
• Lead by example and foster a positive, accountable, team-first culture.

Benefits

• Competitive pay.
• Performance-based bonus opportunities.
• Flexible scheduling.
• Team member discounts.
• Leadership development and management training.
• Opportunities for advancement into General Manager and Regional Leadership positions.
• A fun, fast-paced, team-focused work environment.
• Opportunity to participate in a company culture that gives back to local communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed