Assistant Manager(01071) - 1236 Francis St

Domino's Franchise•Jackson, MI

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including store operations, team performance, cost and inventory controls, cash handling, food management, customer relations, cleanliness, marketing, and profitability. The role requires setting a strong example, consistently following company policies and procedures, and expecting the same standards from the crew. Assistant Managers support and develop team members and may have opportunities to progress to General Manager and franchise owner. The position also involves operating store equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility daily. Work takes place in a pizza store and may involve varying weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances for short durations.
Ability to unload deliveries using a hand truck and handle cases weighing up to 50 pounds, lifting them from the floor and stacking them on shelves up to 72 inches high.
Ability to carry supplies, including cans weighing 3 pounds, 7 ounces, pizza sauce weighing 30 pounds, and dough trays weighing approximately 12 pounds each.
Ability to push or pull trays on dollies, including stacks requiring up to 7.5 pounds of pushing force.
Ability to infrequently navigate stairs or climb a ladder.
Ability to bend forward at the waist, crouch or squat occasionally, and reach continuously in multiple directions.
Ability to use hands continuously and frequently use one or both hands; shaping pizza dough requires frequent, forceful use of the forearms and wrists.
Ability to work in varying and sometimes adverse weather conditions and in store temperatures ranging from 36 degrees in the cooler to 90 degrees and above in some work areas.
Ability to work around sudden temperature changes, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

Take responsibility for all activities and outcomes during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example by following all policies and procedures and ensuring the crew does the same.
Support and encourage team members to improve their performance.
Handle staffing, paperwork, food management, and work scheduling.
Maintain store image, adhere to standards, and provide great customer service.
Maintain attendance and punctuality and arrange transportation to and from work.
Maintain store cleanliness and contribute to marketing and profitability.
Operate all equipment.
Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean the equipment and facility daily.