Assistant Manager

Dunkin'•Augusta, ME

About The Position

The Assistant Restaurant Manager supports the Restaurant Manager in developing a team that delivers great, friendly guest experiences and profitable top-line sales. The role assists in developing Crew and Shift Leaders and fulfills accountabilities assigned by the Restaurant Manager.

Requirements

Basic computer skills.
Ability to count money and make change.
Ability to lift at least 30 pounds.
Ability to stand for more than six hours at a time.
Must be authorized to work in the United States.
Fluent in English.

Responsibilities

Assist with recruiting, hiring, onboarding, and developing employees, and maintain staffing levels appropriate for projected restaurant sales.
Communicate job expectations to employees and ensure training is completed according to company guidelines.
Hold team members accountable for their behavior and performance, and address concerns promptly.
Create and maintain a guest-first culture.
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines and complying with applicable laws.
Ensure Brand standards, recipes, and systems are executed, including Red Book responsibilities.
Help prepare and complete action plans and implement production, productivity, quality, and guest service standards.
Review guest feedback and restaurant assessment results and implement action plans to improve systems.
Control costs to help maximize profitability.
Follow security and cash-handling procedures.
Complete the weekly inventory process and analysis competently.
Write effective crew schedules and monitor labor performance daily.
Execute new product rollouts, including team training, marketing, and sampling.
Drive sales goals and track results.