Assistant Manager - Kaiser Permanente

Reimagined Parking • San Francisco, CA

6d • Onsite

About The Position

The Assistant Manager ensures safe and efficient parking operations while delivering service that exceeds customer and client expectations. The role assists the Operations Manager in operating the parking facility, including staff management, revenue control, safety, and client relations. The position is located at Kaiser Permanente San Francisco and pays $35.21 per hour. Shifts vary and may include weekends.

Requirements

• At least 18 years of age.
• Excellent customer service and communication skills.
• Ability to verbally communicate with guests.
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.

Responsibilities

• Assist in supervising location staff by delegating work, coaching and developing employees, monitoring performance, and ensuring compliance with company standards.
• Support the Operations Manager with hiring, onboarding, scheduling, and training new employees.
• Serve as a point of contact for the client or Property Manager, attend location meetings as appropriate, and respond to client requests to maintain a good working relationship.
• Monitor facility and premises maintenance to ensure the garage or lot is clean, safe, and maintained to standards; supervise ongoing maintenance projects for quality and timely completion.
• Assist in supervising ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
• Assist the Operations Manager in preparing daily, weekly, and monthly operating reports as required.
• Provide coverage for front-line positions as needed.
• Communicate respectfully with guests to address questions, problems, and concerns, including escalated concerns.
• Respond immediately to reports of accidents, incidents, or safety concerns.
• Communicate professionally with guests, clients, and teammates at all times.

Benefits

• 10 days of paid time off and 8 paid holidays.
• Medical, dental, and vision coverage for the employee and family.
• Company-paid basic life insurance and short-term disability insurance, with additional options for loved ones.
• 401(k) plan with employer match and immediate vesting.
• Employee Assistance Program providing behavioral health care for employees and family members.
• Parental and caregiver leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed